Companies are choosing it outsourcing in those cases where they need to reduce their own non-core in terms of core business it staff. Organization can also move a desire to reduce the number of agreements with different contractors, for example, the supply of equipment (with each supplier their contract), the organization of telephony, Internet, etc. In the case when an enterprise chooses a comprehensive it outsourcing, a large number of contracts hesitated on the relationship with a single contractor. In addition, qualified specialists in the regions is clearly not enough, the labor market "overheated", so it is quite difficult and expensive to build its own it team. It is important to understand the difference between a company professionally engaged in it outsourcing, which has a staff of experts and ensures it support coming from the system administrator. In the latter case, the quality and efficiency of it solutions problems are not guaranteed.
Most of the customers are interested in it outsourcing is because the term they "are often heard and they want to try. Typically, it outsourcing, or give the most routine and standard it services (for example, service user workstations and peripherals – printers, copiers, etc.), or, conversely, very sophisticated services such as support and maintenance of ERP-landscape, providing backup center. In the first case receipt of external services is possible to make very detailed contract with the measured quality parameters. In the case of complex services, they require a fairly expensive and skilled personnel, so the use of this kind of outsourcing is based primarily on the professional structure of the organization dealing with it outsourcing.